Returns & Exchanges
At Sea Level, we want you to feel confident in your coastal style, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as a day at the beach.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place your items in their original packaging, ensuring all hangtags are attached and the garments are in pristine condition.
Label and Ship
Print the prepaid shipping label provided via email, secure it to your parcel, and drop it off at any authorized carrier location.
Refund Processing
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing